Privacy Policy

Privacy Policy

We are Pro Impact Fitness Limited a UK Limited company, registered number 09034439, our registered office is 10 West Lane, London, SE16 4NY. We are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. 

For the purpose of the General Data Protection Regulation our data controller is Pro Impact Fitness Ltd.

Pro Impact Fitness Ltd is subject to the General Data Protection Regulation and is registered in the UK with the Information Commissioner to process your personal information.

We operate the Bootcamp SE16 and Pro Impact Fitness websites. This statement explains what we do with your personal information when you register to use that website, subscribe to use our service, and how to exercise your rights over it.

If you have any questions about our use of your personal information, or if you want to exercise your rights, you can contact our data privacy team. The best way to do this is by email to stephanie@proimpactfitness.co.uk but if you prefer you can also write to us at: Data Protection Team, Pro Impact Fitness Limited, 86 Oakdene Road, Orpington, BR5 2AW

Who is in charge of your information:

In respect of the personal information you give us when you to use the Bootcamp SE16 or Pro Impact Fitness websites, we are the “data controller” responsible for that information.

The information we collect about you, how we will collect it, why we collect it and what we will do with it:

We will collect the information that you give us on the registration page through our go team up management and booking system when you register as part of our sessions, this includes your full name and email address. We will use that information to give you access to complete a full registration, booking or payment hosted by go team up. We will communicate with you about our sessions, for example to let you know about any updates or changes to our timetable or sessions.

When completing a full registration we will ask you about current and previous health and medical information to show us you are fit for attending our sessions, the questions we ask are known as a PARQ health questionnaire and are standard in the health and fitness industry.  If you are a post natal client we will send you a more in depth questionnaire through an application called jotform, which will help us assess a post natal client in a more specialist way.

If you have ticked the appropriate opt-in boxes on the registration page through go team up, we will use your information to send you marketing communications or send you information on events we are running or relevant articles we write up to support your progress whilst attending our sessions.

Who we will share your personal information with:

If you have any medical conditions or injuries that you disclosed upon full registration, that our trainers need to know about when you attend one of their classed, we will share that specific information with our trainers as a precaution to ensure the trainer can best support you during a session. We do not share your information with any third party other than our own trainers.

Use of Cookies

On occasion, we may gather statistical information about your computer for our services. This information is for analysis only, in order to make sure the website is optimised for greater user experience.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Google Analytics provide anonymised statistical information for us. They process IP addresses and information from other cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using (so we can target our resources in the right way to maximise compatibility for the majority of our users) and, in some cases, in which country, city or region they are located.

Google Analytics Privacy Policy

Keeping your information up to date, and how long we will keep your information for:

It is your responsibility to ensure that the information you submit when registering for our sessions is complete, accurate and up to date and it is your responsibility to notify us if that information changes.

We will keep the information that you provide us when you register on the go team up system for a period of 3 years, after which it will be deleted if you no longer attend our sessions.

We will keep the information that you provide us when you register on the go team up system (but are not a full subscriber) for as long as you continue to be a registered user, and for a period of 3 years after you have ceased to be a registered user, after which it will be deleted.

We will keep you on our mailing list as long as you wish to be a subscriber, if you no longer wish to be a subscriber you can update your mailing preferences through any communication we send you and can unsubscribe from our most recent newsletter.

Your rights and how to exercise them

The law gives you certain rights in respect of the information that we hold about you. Below is a short overview of the most commonly-used rights. It is not a complete, exhaustive statement of your rights in respect of your personal data. The website of the Information Commissioner’s Office (http://www.ico.org.uk) has a wealth of useful information in respect of your rights over your personal data.

If you wish to exercise your rights, the best way to do so is by email to the office of our data protection officer at stephanie@proimpactfitness.co.uk, but if you prefer you can also write to us at the address above.

Your right to withdraw your consent

When you consent to receive marketing communications from us by ticking the appropriate boxes on the registration page, you have the right to withdraw that consent at any time. You can do that by following the unsubscribe link in the email, or by contacting us at: stephanie@proimpactfitness.co.uk If you withdraw your consent, we will stop sending you marketing communications.

Your right to a copy of the information we hold about you

With some exceptions designed to protect the rights of others, you have the right to a copy of the personal data that we hold about you, as well as information about what we do with it, who we share it with and how long we will hold it for. We may make a reasonable charge for additional copies of that data beyond the first copy, based on our administrative costs.

Your right to have inaccurate information about you corrected

You have the right to have the information we hold about you corrected if it is factually inaccurate. In most cases the easiest way to do that is to contact us and let us know what information needs to be changed.

Your right to have your information deleted in some circumstances

In some circumstances, you have the right to require us to delete the information that we hold about you. In particular, if you cease being a subscriber and we no longer need to process your personal data, then we will delete the relevant data from our systems.

Your right to complain to the ICO

You also have the right to lodge a complaint about our handling of your personal information with the Information Commissioner’s Office. You can contact them on 0303 123 1113.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us at:

stephanie@proimpactfitness.co.uk

10 West Lane, London, SE16 4NY

07803 721 620